Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: December 15, 2024
Personal details, booking information, and website usage data to provide our car rental comparison service.
To process bookings, provide customer support, improve our service, and send relevant offers (with your consent).
Rental partners (to complete bookings), payment processors, and service providers under strict privacy agreements.
You can access, correct, delete, or export your data at any time. Unsubscribe from marketing easily.
TenerifeCarRent ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our car rental comparison services.
We are the data controller for the personal information we collect about you. This means we decide how and why your personal data is processed. Our contact details are provided at the end of this policy.
This policy complies with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
Note: We only collect information that is necessary to provide our services. You can choose not to provide certain information, but this may limit our ability to offer our full range of services.
Process bookings, communicate with rental partners, provide customer support, and manage your account.
Comply with legal obligations, prevent fraud, resolve disputes, and enforce our terms of service.
Analyze usage patterns, improve our website, develop new features, and enhance user experience.
Send promotional emails, special offers, and travel tips. You can opt-out at any time.
We may share your information with:
We never sell your personal data. All third parties we work with are contractually obligated to protect your information and use it only for specified purposes.
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete personal data.
Request deletion of your personal data ('right to be forgotten').
Limit how we use your personal data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing of your data for marketing or legitimate interests.
To exercise any of these rights, please contact us at privacy@tenerifecarrent.com. We will respond within 30 days and may ask you to verify your identity for security purposes.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyze how you use our site.
Types of cookies we use:
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
We retain your personal data only as long as necessary for the purposes outlined in this policy:
Your data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. We ensure adequate protection through:
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer: privacy@tenerifecarrent.com
Postal Address: TenerifeCarRent, Avenida de Anaga 35, 38001 Santa Cruz de Tenerife, Spain
Phone: +34 922 123 456
Right to complain: You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data properly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
We encourage you to review this policy periodically to stay informed about how we protect your privacy.